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These pre-order Terms and Conditions (“Terms”) govern the placing of pre-orders (“pre-order”) with Rock Outdoors (“we”, “us”, or “Rock Outdoors”). Please read these Terms carefully before submitting your pre-order of any Rock Outdoors products. By submitting your pre-order, you agree to be legally bound by these terms.
When placing a pre-order for any Rock Outdoors product, you will be required to provide certain information, such as your address, email, and billing information. You represent and warrant that all such information is accurate, and you shall ensure that such information is kept current. Rock Outdoors shall have no responsibility or liability for inaccurate information or information that later becomes outdated and shall have no obligation to make efforts to determine the correct contact or shipping information. You acknowledge and agree that we may decline or delay pre-order for any reason. If you have an address change after you have placed your pre-order, you must text our store including your full name, order number and new address as soon as possible. We cannot guarantee that your address change request will be fulfilled.
Mixed carts (a cart that includes in-stock items and pre-order items) will not ship until your pre-ordered item arrives due to shipping costs. If you need in-stock items sooner, we recommend placing two separate orders.
To opt to pick-up pre-order in-store use code CURBPICKUP at checkout. We will call you when your pre-order arrives. Mixed cart terms and conditions apply. No pre-order sales will be taken over the phone.
You will be charged the full price of the product when placing the pre-order, no matter the payment method. Your placing of a pre-order constitutes your express agreement to Rock Outdoors of charging the full price of the products at such time.
Rock Outdoors Bogg Bag pre-orders will ship from 9/01/21 - 9/30/21
Although we will make efforts to begin delivering products as soon as reasonably practicable, you understand and agree that there may be delays. In the event that a delay arises and the estimated shipment and/or release of the product is not met, Rock Outdoors will contact you via email with updated information. Rock Outdoors is not obligated to provide any discounts, refunds, or credits due to any such delays.
By purchasing from our pre-order, you understand all items are final sale and can not be returned or exchanged for any given reason. You may not return or cancel this pre-order for any given reason. You may not modify or change your pre-order once it has been placed. This includes color changes. By purchasing from our pre-order, you understand there are no cancelations for any reason, at any time, and agree to those terms.
Rock Outdoors shall not be liable for loss, damage or delay caused by strikes or labor difficulties, lockouts, acts or omissions of any governmental authority, pandemic/stay-at-home executive order, insurrection, riot, war or similar hostility, fires, floods, Acts of God, breakdown of essential machinery, accidents, cargo or material shortages, delays in transportation, inability to obtain labor, materials or parts from usual sources or otherwise due to causes beyond the Rock Outdoors' reasonable control. In the event of any such delay, performance will be postponed by such length of time as may be reasonably necessary under the circumstances.
Rock Outdoors reserves the right to refund any resellers or suspected reseller's orders.